Terms and Conditions

Effective Date: March 15, 2026

Welcome to Great Basin. These Terms and Conditions govern your use of our website, products, and services. By accessing or using this website, you agree to comply with these Terms and Conditions.

1. General Use

By using this website, you confirm that:

You are at least the age of majority in your jurisdiction
You are legally capable of entering into binding agreements
You will use the website only for lawful purposes

We reserve the right to refuse service, restrict access, or cancel orders at our discretion where permitted by law.

2. Products and Services

Great Basin offers skincare, bath, and wellness products intended for personal care and general wellness purposes only.

We strive to ensure product descriptions, images, and pricing are accurate; however:

Product colours and packaging may vary slightly depending on display settings and manufacturing updates
Availability may change without notice
We do not guarantee uninterrupted product availability

3. Health and Wellness Disclaimer

Our products and website content are not intended to:

Diagnose medical conditions
Treat illnesses
Cure diseases
Replace professional medical advice

Customers should carefully review ingredient information before use.

If you have allergies, skin sensitivities, medical concerns, or are pregnant or nursing, consult a qualified healthcare professional before using any product.

Discontinue use immediately if irritation or discomfort occurs.

4. Pricing and Payments

All prices displayed on the website are subject to change without prior notice.

We reserve the right to:

Correct pricing errors
Refuse suspicious transactions
Cancel orders affected by technical or pricing inaccuracies

Payments are securely processed through authorised third-party payment providers.

We do not store full payment card details on our servers.

5. Orders and Acceptance

Submitting an order does not guarantee acceptance.

Orders may be refused or cancelled for reasons including:

Product unavailability
Payment verification issues
Suspected fraud
Incorrect pricing
Shipping restrictions

If a cancellation occurs after payment has been processed, an appropriate refund may be issued.

6. Shipping and Delivery

Delivery timelines are estimates only and are not guaranteed.

We are not responsible for delays caused by:

Shipping carriers
Customs processing
Weather events
Incorrect customer information
Force majeure events

Customers are responsible for providing accurate shipping details.

7. Returns and Refunds

Returns and refunds are governed by our Refund & Return Policy.

Due to hygiene and personal care considerations, certain products may not qualify for return once opened or used.

8. Intellectual Property

All website content, including:

Logos
Branding
Images
Product descriptions
Graphics
Text
Website design

is the property of Great Basin or its licensors and may not be copied, reproduced, distributed, or used without permission.

9. Prohibited Activities

You agree not to:

Use the website for unlawful activities
Attempt unauthorised access to systems or accounts
Interfere with website security or functionality
Submit false or misleading information
Copy or exploit website content without permission

10. Limitation of Liability

To the fullest extent permitted by law, Great Basin shall not be liable for:

Indirect damages
Incidental damages
Consequential damages
Loss of profits
Allergic reactions or sensitivities
Delays or interruptions beyond reasonable control

Product use is at the customer’s own discretion and responsibility.

11. Third-Party Services

Our website may contain links or integrations with third-party services, including payment processors and shipping providers.

We are not responsible for the policies, practices, or content of third-party services.

12. Privacy

Your use of this website is also governed by our Privacy Policy.

By using the website, you consent to the collection and use of information as described in our Privacy Policy.

13. Modifications to Terms

We reserve the right to update or modify these Terms and Conditions at any time without prior notice.

Continued use of the website after updates constitutes acceptance of the revised terms.

14. Governing Law

These Terms and Conditions shall be governed and interpreted in accordance with the applicable laws of the operating jurisdiction of the business.

15. Contact Information

For questions regarding these Terms and Conditions, please contact us through the contact page available on our website.

Phone: +1 346 820 5541
Email: info@greatbasin.shop
Address: 7533 S CENTER VIEW CT, STE N, WEST JORDAN, UT 84084, USA