Privacy Policy
Effective Date: March 15, 2026
Welcome to Great Basin. Your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and disclose information when you visit our website, place an order, or interact with our services.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
Personal Information
When you place an order, contact us, or subscribe to updates, we may collect:
- Full name
- Billing and shipping address
- Email address
- Phone number
- Payment-related information
- Order history
Automatically Collected Information
When you browse our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Website usage data
- Cookies and analytics data
2. How We Use Your Information
We use your information to:
- Process and fulfil orders
- Provide customer support
- Send transactional emails and order updates
- Improve our website and customer experience
- Prevent fraud and unauthorized transactions
- Comply with legal obligations
We do not sell or rent your personal information to third parties.
3. Payment Security
All payments are securely processed through trusted third-party payment providers. We do not store full credit card numbers or sensitive payment credentials on our servers.
Payment processors may collect and process your payment information according to their own privacy policies and security standards.
4. Product Information Disclaimer
Our skincare, bath, and wellness products are intended for personal care and general wellness purposes only.
The information provided on this website is not intended to diagnose, treat, cure, or prevent any medical condition. Customers should review product ingredients carefully and discontinue use if irritation occurs.
If you are pregnant, nursing, have allergies, or have sensitive skin, consult a qualified healthcare professional before use.
5. Shipping and Order Fulfilment
We collect shipping and contact information solely for order fulfilment, delivery coordination, and customer support purposes.
Customers are responsible for providing accurate shipping details at checkout.
6. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
- Improve website functionality
- Analyse traffic and user behaviour
- Remember customer preferences
- Support marketing and advertising activities
You may disable cookies through your browser settings; however, some website features may not function properly.
7. Email Communications
If you subscribe to our newsletter or marketing updates, we may send:
- Product announcements
- Promotional offers
- Wellness-related content
- Store updates
You may unsubscribe at any time using the unsubscribe link included in marketing emails.
8. Third-Party Services
We may use trusted third-party service providers for:
- Payment processing
- Website hosting
- Analytics
- Shipping and logistics
- Email communications
These providers only receive the information necessary to perform their services and are expected to maintain appropriate security measures.
9. Data Security
We implement commercially reasonable safeguards to protect your personal information from unauthorized access, misuse, disclosure, or loss.
While we strive to protect your information, no online transmission or storage system can be guaranteed to be completely secure.
10. Children’s Privacy
Our website and products are not directed toward children under the age of 13. We do not knowingly collect personal information from children.
11. Your Rights
Depending on your location, you may have rights to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Opt out of marketing communications
To exercise these rights, please contact us through the contact information provided on our website.
12. Changes to This Policy
We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. Updated versions will be posted on this page with the revised effective date.
13. Contact Information
If you have questions regarding this Privacy Policy or your personal information, please contact us through the contact page available on our website.
Phone: +1 346 820 5541
Email: info@greatbasin.shop
Address: 7533 S CENTER VIEW CT, STE N, WEST JORDAN, UT 84084, USA
